Community engagement Community engagement is integral to how ADNOC manages social performance and fosters trust, transparency and collaboration with communities. This includes working in close partnership with regional and local stakeholders to co - design and activate initiatives that respond to community priorities and deliver shared value. We maintain ongoing dialogue with communities across the lifecycle of our projects and operations to share information on planned and ongoing activities, understand local perspectives and address concerns. Engagement activities are planned and delivered in line with the requirements of the SPCP, ensuring that our approach is proportionate to the nature and scale of activities, culturally appropriate, tailored to local contexts and delivered in relevant languages. We use a range of engagement formats and communication channels to inform and involve identified stakeholders. These include formal corporate and government correspondence, town halls and majlis meetings, social media, SMS groups and brochures. We offer guided site visits to engage community members, gather observations, understand community perspectives and inform discussions on local issues and opportunities. Complementing formal engagement, some ADNOC employees who live near our operations support communications about ADNOC’s activities through their everyday presence and interactions. In the Al Dhafra region, ADNOC operates one of the world’s largest integrated refining and petrochemical complexes, including the TA’ZIZ industrial ecosystem. Over four decades, ADNOC has supported the development of Al Dhannah City from a remote desert village to a thriving, diverse community with more than 42,000 residents representing around 70 nationalities. Healthcare, education and community development initiatives in the city support local wellbeing. Al Dhafra is also home to Delma Island, a long-established community of approximately 5,000 residents with a distinct cultural and social identity. ADNOC supports the Delma community by leveraging Al Dhannah City’s infrastructure and services, including its recreational and community facilities. In parallel, ADNOC undertakes targeted initiatives on Delma Island, including supporting activities in local schools and promoting products from the Delma community. We also implement health and wellbeing initiatives such as archery competitions, the Delma Island Cycling Race and health awareness campaigns. Multiple channels are available to enable communities and stakeholders to raise concerns. Designated community liaison officers act as primary points of contact, coordinating responses, supporting resolutions and providing updates to those who raised concerns. We establish these mechanisms during the construction phase of each project and maintain them throughout the project lifecycle. Group companies are responsible for these mechanisms. In the UAE, communities and stakeholders may also raise concerns through the Abu Dhabi government’s official services platform, TAMM. ADNOC works with relevant authorities to support the timely and effective resolution of registered concerns. Advancing community wellbeing and opportunity in Al Dhannah City For decades, ADNOC has played a central role in the development of Al Dhannah City, contributing to the wellbeing, resilience and long-term prosperity of its community. In 2025, we continued to scale this approach. Strengthening community engagement and communication ADNOC placed community engagement at the center of its approach through structured platforms such as “Hayakom fi Majlisna”, enabling direct dialogue with residents to capture feedback on services, infrastructure, and community priorities. In addition, a dedicated digital platform enabled continuous two-way communication, improving accessibility of services and strengthening responsiveness to community needs. Promoting health and active lifestyles ADNOC advanced community wellbeing through flagship initiatives including the Al Dhannah 10K Flat Out Run and the Al Dhannah Fun Run. The Flat Out Run attracted nearly 2,500 participants and over 400 residents participated in the Fun Run. Together, these initiatives strengthen social cohesion and position Al Dhannah as a growing hub for community sports and wellbeing. Expanding access to education and opportunity Education remained a key priority in 2025. We strengthened academic and professional support for UAE Nationals in the Al Dhafra region, while helping create job opportunities. In this context, we introduced the ADNOC Technical Academy in Al Dhannah as a key hub linking education, skills development and employment pathways, supporting a more integrated approach to national talent development. In addition, we have leveraged strategic partnerships to expand access to educational opportunities and create greater flexibility in responding to the needs of the Al Dhannah community. We worked with the Ministry of Education to enable a more flexible admissions process for government schools. In parallel, collaboration with the Zayed Authority for People of Determination delivered inclusivity awareness sessions and sign language training. These combined efforts are reflected in sustained improvements in community sentiment, as measured through surveys conducted by the Abu Dhabi Department of Community Development. Overall resident satisfaction reached 81% in 2025, a 3% increase from the previous year, and we continued to see positive progress across key quality - of - life dimensions, including safety, education and family wellbeing. Over the past three years, ADNOC has demonstrated consistent improvement in these outcomes, achieving one of the highest satisfaction scores in the Al Dhafra region. Q: How has ADNOC’s community support made a meaningful difference at a personal or community level? Living in the area, you feel the impact in everyday life. The community has evolved significantly over the years, with improved facilities, quality education, and access to healthcare. This creates a supportive environment and makes a meaningful difference for families building their lives here. Q: What makes ADNOC’s approach to community initiatives impactful? It is the long-term vision that stands out. Rather than focusing on isolated initiatives, there is a clear commitment to sustained development. Over time, the area has grown into a place where people can settle and plan for the future, supported by consistent and well-considered investments. Q: How do these initiatives contribute to long-term social resilience? They create a strong foundation for stability. Access to reliable infrastructure, essential services, and a connected community gives people confidence in the future. This sense of security enables families to grow, settle, and contribute to the community over the long term. Rashed Eissa AlHammadi Supervisor Plant Operations ADNOC Refining 103 ADNOC Sustainability Report 2025 102 EMPOWERING LIVES KEEPING OUR PEOPLE SAFE ADVANCING NET ZERO HOW WE OPERATE SUSTAINABILITY AT ADNOC ABOUT ADNOC PROTECTING NATURE AND BIODIVERSITY
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