Community engagement Community engagement is integral to how ADNOC manages social performance and fosters trust, transparency and collaboration with communities. This includes working in close partnership with regional and local stakeholders to co - design and activate initiatives that respond to community priorities and deliver shared value. We maintain ongoing dialogue with communities across the lifecycle of our projects and operations to share information on planned and ongoing activities, understand local perspectives and address concerns. Engagement activities are planned and delivered in line with the requirements of the SPCP, ensuring that our approach is proportionate to the nature and scale of activities, culturally appropriate, tailored to local contexts and delivered in relevant languages. We use a range of engagement formats and communication channels to inform and involve identified stakeholders. These include formal corporate and government correspondence, town halls and majlis meetings, social media, SMS groups and brochures. We offer guided site visits to engage community members, gather observations, understand community perspectives and inform discussions on local issues and opportunities. Complementing formal engagement, some ADNOC employees who live near our operations support communications about ADNOC’s activities through their everyday presence and interactions. In the Al Dhafra region, ADNOC operates one of the world’s largest integrated refining and petrochemical complexes, including the TA’ZIZ industrial ecosystem. Over four decades, ADNOC has supported the development of Al Dhannah City from a remote desert village to a thriving, diverse community with more than 42,000 residents representing around 70 nationalities. Healthcare, education and community development initiatives in the city support local wellbeing. Al Dhafra is also home to Delma Island, a long-established community of approximately 5,000 residents with a distinct cultural and social identity. ADNOC supports the Delma community by leveraging Al Dhannah City’s infrastructure and services, including its recreational and community facilities. In parallel, ADNOC undertakes targeted initiatives on Delma Island, including supporting activities in local schools and promoting products from the Delma community. We also implement health and wellbeing initiatives such as archery competitions, the Delma Island Cycling Race and health awareness campaigns. Multiple channels are available to enable communities and stakeholders to raise concerns. Designated community liaison officers act as primary points of contact, coordinating responses, supporting resolutions and providing updates to those who raised concerns. We establish these mechanisms during the construction phase of each project and maintain them throughout the project lifecycle. Group companies are responsible for these mechanisms. In the UAE, communities and stakeholders may also raise concerns through the Abu Dhabi government’s official services platform, TAMM. ADNOC works with relevant authorities to support the timely and effective resolution of registered concerns. 102
Sustainability Report 2025: Delivering Responsibly Page 94 Page 96