We ensure concerns can be reported in a manner that is legitimate, fair, and equitable. This includes employee engagement surveys, ad hoc workers committees, a Compliance Hotline and Compliance mailbox, which is a direct line to the Group Compliance team, and a confidential ethics helpline, Takallam, which is run by an independent third party on our behalf. Any concerns received are handled in strict confidence. We strictly prohibit retaliation of any kind against anyone who reports a business ethics concern in good faith or cooperates with an investigation. We have policies and processes in place to resolve issues identified through Takallam or other methods. We are committed to ensuring concerns or grievances are investigated impartially and free from attempts by interested parties to influence the outcomes. Any preventative or remedial measures are based on fairness, equality, and procedural transparency. Approximately 380 Takallam matters were raised in 2023. These matters were reviewed internally and, where required, process improvements and identified gaps were shared with the respective functions. In these cases, appropriate actions were taken, including comprehensive follow-ups to ensure the implementation of corrective actions. Training programs and awareness sessions are important to ensure all our employees are aware of the systems in place around ethics and compliance. It is mandatory for all our employees to complete annual training on the ADNOC Group Code of Conduct, anti- bribery and corruption policies and standards, and related Group policies and procedures. 100% of the Groups in-scope employees completed the training in 2023, supported by a comprehensive and dedicated engagement plan. In addition, we conduct targeted training in competition law and sanctions. We regularly conduct conflicts of interest and speak up/non-retaliation awareness sessions for all employees. We also conduct Compliance Minute sessions throughout the year for our business lines. Compliance inductions are conducted for new joiners. 101 Energy for Life